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FAQs
  1. What can I do with easyfleet?
  2. What kind of map material is used?
  3. Which browsers are supported?
  4. What settings must be made in the browser?
  5. The reports/evaluations are not displayed?
  6. The map is not shown or is shown inaccurately?
  7. How is the terminal equipment installed in vehicles?
  8. Who can install the terminal equipment into my vehicles?
  9. How is the terminal equipment activated?
  10. Which terminal equipment can communicate with easyfleet?
  11. Where can I order?
  12. Which communication types does easyfleet support?
  13. Which telecommunications providers are supported?
  14. Does the system also function in foreign countries?
  15. I have forgotten ny password.
  16. Who can I turn to when I have problems?

1. What can I do with easyfleet?

You can find a guided tour (german language) of easyfleet here.
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2. What kind of map material is used?

easyfleet uses the map material from MAP24 and supports the following countries: Kartenmaterial von MAP24
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3. Which browsers are supported?

Microsoft Internet Explorer Version 6.0.2900.2180
Mozilla Firefox Version 1.0.3
Netscape Version 7.1
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4. What settings must be made in the browser?

Java must be activated.
Popups may not be blocked and must be released for easyfleet.
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5. The reports/evaluations are not displayed?

Check the settings of your browser to find out whether popups are blocked and release popups for easyfleet.
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6. The map is not shown or is shown inaccurately.

A Java Engine must be activated (Sun Microsystems Inc. Version 1.5). Java Runtime downloaden
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7. How is the terminal equipment installed in vehicles?

You will find installation instructions in each package; this will show you exactly how to install and activate the terminal equipment.
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8. Who can install the terminal equipment into my vehicles?

You can find a list of trained installation partners here.
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9. How is the terminal equipment activated?

a. The activation of the terminal equipment is carried out by your specialty dealer or installation partner when the devices are installed.
b. Start easyfleet and enter your user name and password in the log-in area. (New customers receive this information from their installation partner)
c. Now go to the administration area and select the menu point "Administer vehicles". There, when necessary, you can change the preset vehicle names and the selected map symbols.
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10. Which terminal equipment can communicate with easyfleet?

There are various terminal devices that can communicate with easyfleet. From the simple locating box to the complex telematics unit, including vehicle data (FMS standard) and touchscreen with navigation.
You will find an overview with the various terminal devices here.
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11. Where can I order?

You will find the link to current "package offers" with ordering options at the start page. If you would first of all like consultation or wish to flexibly compile your personal easyfleet system from the service packages and device options, we are happy to help you with the Infotelephone found on the start page. Or send us an e-mail with your name, company information and your enquiry to info@eurotelematik.de.
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12. Which communication types does easyfleet support?

easyfleet supports GPRS.
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13. Which telecommunications providers are supported?

easyfleet currently supports the following providers: T-Mobile, Vodafone, O2, E-Plus
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14. Does the system also function in foreign countries?

The system also functions in European countries, although roaming fees may be charged in foreign countries.
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15. I have forgotten my password.

Send an e-mail with your company name, your user name and your enquiry to support@eurotelematik.de
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16. Who can I turn to when I have problems?

Send an e-mail with your company name, your user name and your enquiry to support@eurotelematik.de
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Offer

The "all-inclusive"
offer for the cost-
conscious beginner in fleet management.
Data communication included!

Vehicle system FB 5000
with hands-free system
+ 12 months of easyfleet portal
with data communication (D)

Offer

The comfortable
offer for the business
vehicle user:
hands-free system and automatic
generation of a driver's logbook
suitable for the tax office

Vehicle system FB 5000
with hands-free system
+ 36 months of easyfleet portal

 
Infotelefon: 0180 5038856